Admin Assistant, Receipt Processing (Up to $3300)

Admin Assistant, Receipt Processing
📍 Capital Tower, Singapore
💰 Up to $3,300/month
💼 2 Years Contract

About the Role
We are looking for a detail-oriented Admin Assistant to support receipt processing and the customer rewards programme. The role involves reviewing receipt submissions, handling queries and ensuring cases are processed accurately and within the required turnaround time.

Key Responsibilities

• Review and verify receipt submissions, including blurred, incorrect, duplicate or invalid receipts
• Assess submissions and award points or reject receipts based on established guidelines
• Investigate watchlist and suspicious cases, including excessive or irregular receipt submissions
• Handle and respond to receipt-related queries from internal and external stakeholders
• Prepare and use standardised response templates for customer correspondence
• Maintain accurate records and ensure cases are completed within the required turnaround time
• Manage daily processing volume and coordinate with the team to ensure work coverage
• Support other administrative and operational matters related to the rewards programme

Requirements

• Diploma or equivalent qualification

• Relevant experience in administration, operations, customer service, transaction processing or data entry preferred

• Good written and spoken English, with the ability to clearly explain processes and decisions

• Comfortable handling a high volume of cases with good attention to detail

• Proficient in Microsoft Office

Interested candidates are welcome to apply with your updated CV.

Tan Wen Sin (R23118072)
RecruitFirst Pte Ltd (E.A. 13C6342)