Admin Assistant (Sales)

About the role

We are looking for a responsible and organized Sales Admin Assistant to support our daily sales and order fulfilment operations.

Key responsibilities

• Receive and process customer orders via WhatsApp, phone, email and walk-in
• Prepare quotations, sales orders, invoices and delivery orders
• Check stock availability, pricing and customer order details
• Pick, check and pack goods according to confirmed orders
• Arrange courier, delivery or customer collection
• Attend to basic customer enquiries regarding products, pricing, stock and order status
• Follow up on quotations and customer orders
• Coordinate with sales, warehouse and accounts teams
• Maintain accurate sales, order and customer records
• Assist with stock checking and report low-stock or stock discrepancies

About you

• Minimum SPM / Diploma or equivalent
• Proficient in Microsoft Office, particularly Word and Excel
• Able to communicate in Bahasa Malaysia and English, both written and spoken
• Basic computer and administrative skills
• Organized and detail-oriented
• Responsible and able to work independently
• Good communication and customer service skills