Admin Assistant (Sales Coordinator)

About the Company

ASTE Marine Sdn Bhd is part of the ASTE Group, an established regional supplier of marine and industrial products supporting ship chandlers and maritime businesses worldwide. With decades of industry experience, the group provides a wide range of products including sealing materials, insulation products, FRP gratings, epoxy solutions, and other engineering supplies.

Our Malaysia office plays an important role in supporting regional sales operations and coordinating customer orders across our global network. We are looking for proactive and detail-oriented individuals to join our team and grow together with our expanding business.

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About the Role

We are seeking a Sales Coordinator to support our sales operations by managing customer enquiries, preparing quotations, processing sales orders, and maintaining accurate sales documentation.

This role works closely with customers, the sales team, and internal stakeholders to ensure smooth order processing and excellent customer service.

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Key Responsibilities

Quotation & Customer Coordination

• Respond to customer enquiries and prepare accurate quotations promptly
• Liaise with customers regarding quotations, orders, and follow-ups
• Clarify customer requirements, pricing, and product details before issuing quotations
• Maintain strong communication with customers to support long-term relationships

Sales Order Processing

• Issue Sales Orders (SO) upon confirmation of orders
• Verify accuracy of sales details including pricing, quantities, and terms
• Track order status and follow up on pending actions or approvals

Documentation & Administration

• Prepare and maintain accurate sales documentation and records
• Ensure proper filing of contracts, quotations, and supporting documents
• Provide documentation support during internal audits

Coordination

• Work closely with operations and delivery teams to ensure smooth order fulfilment
• Communicate order updates or changes to relevant stakeholders

Others

• Support ad-hoc sales administrative duties assigned by the Sales Manager

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Requirements

• Diploma or Degree in Business Administration, Sales, or related field
• Minimum 1 yr of experience in sales coordination, sales administration, or customer service (B2B experience preferred)
• Good communication and interpersonal skills, with the ability to liaise effectively with customers, including Chinese-speaking clients
• Strong attention to detail and accuracy in documentation
• Proficient in MS Excel and Microsoft Office
• Experience with ERP or CRM systems will be an advantage
• Well-organised, proactive, and able to manage multiple tasks