Admin Assistant (Services)

Job Responsibilities:

• Assist the Service Department in managing daily administrative and operational tasks.
• Prepare and maintain service-related documents, job orders, invoices, quotations and reports.
• Perform accurate data entry and update customer/service records in the system.
• Coordinate with Service Advisors, Technicians and other departments to ensure smooth workflow.
• Assist in monitoring job orders, vehicle status and service documentation.
• Handle customer-related administrative enquiries and provide timely support when required.
• Organise and maintain proper filing of service documents and records.
• Assist with appointment scheduling, follow-ups and other service coordination matters.
• Support the Service Manager and Service Advisors in preparing reports and daily administrative matters.
• Perform other duties and ad-hoc tasks assigned by management.

What We’re Looking For:

• Minimum SPM / Diploma in Business Administration or related field.
• Preferably with administrative or automotive service experience.
• Good communication and interpersonal skills.
• Computer literate and familiar with Microsoft Office.
• Detail-oriented, organised and able to multitask.
• Responsible, proactive and willing to learn.
• Able to work well in a fast-paced team environment.

Why Join Us?

• Be part of a dynamic automotive service team.
• Gain hands-on experience in Service & Aftersales operations.
• Opportunity to develop your administrative and customer service skills.
• Friendly and supportive working environment.
• Career growth opportunities within the company.