Admin Assistant/Receptionist

Allied Health Administration Assistant

Brisbane | Clinic-Based | Part-Time or Full Time

Neurodiverse Playhouse is looking for an organised, proactive and motivated Administration Assistant to join our growing multidisciplinary allied health team.

This is a clinic-based position in Brisbane, supporting the day-to-day administration of our practice and helping coordinate services across multiple clinic locations.

We are looking for someone who enjoys being busy, can confidently manage competing priorities and takes initiative to make sure tasks are followed through.

About the Role

You will work closely with our Director, administration team and clinicians to help keep the day-to-day operations of the practice running smoothly.

Your responsibilities will include:

• Responding to phone, email and online enquiries
• Following up new client enquiries and leads
• Booking and managing appointments
• Invoicing and following up outstanding accounts
• Following up client paperwork and documentation
• Supporting NDIS, Medicare and private health administration
• Maintaining accurate client records and administrative systems
• Supporting clinician schedules and appointment utilisation
• Communicating with families, clinicians and external providers
• Assisting with general clinic administration
• Supporting the Director with administrative and operational tasks
• Following up outstanding tasks and ensuring things don't fall through the cracks
• Providing administrative support across our multiple clinic locations

About You

We are looking for someone who is:

• Highly organised with excellent attention to detail
• Proactive and comfortable taking initiative
• Reliable, accountable and able to follow tasks through to completion
• Confident communicating with families and health professionals
• Warm, professional and approachable
• Comfortable following established policies, systems and procedures
• Confident with invoicing and financial administration
• Comfortable using technology and learning new systems
• Able to work independently while contributing to a multidisciplinary team
• Genuinely aligned with a neuroaffirming approach to supporting neurodivergent children and families

Previous experience in allied health, medical administration, NDIS, Medicare or private healthcare would be highly regarded.

Experience with practice-management software such as Cliniko would be an advantage, although training can be provided.

About Neurodiverse Playhouse

Neurodiverse Playhouse is a multidisciplinary allied health practice supporting neurodivergent children and their families.

Our team works across a range of allied health disciplines, with a strong focus on providing coordinated, practical and family-centred support.

Our approach is neuroaffirming, child-led and strengths-based, and it is important that the person joining our administration team genuinely aligns with these values.

As our organisation continues to grow, this position would suit someone who enjoys variety, problem-solving and being an important part of keeping a busy practice organised.

Location

This is an in-clinic position based in Brisbane. You will also provide administrative support to our other clinic locations from Brisbane.

How to Apply

Please submit your resume along with a short cover letter telling us about your relevant experience, why you are interested in joining Neurodiverse Playhouse, and your availability.

We would love to hear from someone who takes pride in their work, enjoys keeping things organised and understands how important a warm and responsive administration experience is for our families.

Pay: From $40.00 per hour

Expected hours: 24.0 – 38.0 per week

Work Location: In person