Admin Associate

·        Monitor S&CC and TOL arrears, prepare reminders, and coordinate follow-up actions.

·        Process penalty waivers, instalment arrangements, refunds, and account adjustments.

·        Administer facility bookings, permits, TOL applications and refunds.

·        Support by-law enforcement administration and issuance of notices.

·        Process invoices, payment vouchers, claims, and financial documentation.

·        Manage office supplies, stationery, letterheads, and office equipment maintenance.

·        Handle incoming and outgoing mails, postal franking and records management.

·        Generate reports, maintain databases, logs, and administrative records.

·        Attend to residents' enquiries via phone, email, and counter services.

·        Coordinate with residents, contractors, agencies, and internal departments.

·        Provide support for email correspondences, mail duty, and other operational assignments.

Job Requirement:

·        NITEC, Higher NITEC, Diploma or equivalent qualification.

·        Relevant administrative or customer service experience preferred.

·        Attention to details and meticulous handling records.

·        Good communication, organisation and interpersonal skills.

·        Proficient in Microsoft Office applications.

·        Able to work independently and in a team environment.

·        Customer service oriented.