Admin Associate / Executive (Social Service)

Monday to Friday

8:00 AM – 5:30 PM

Location: Toa Payoh/ Elizabeth Drive/ Queensway/ Tampines

Job Responsibilities

Gather social and financial background information of residents and/or their families prior to the application of financial assistance schemes.

Update and maintain accurate records in the referral and enquiries database and information system.

Ensure timely submission of financial assistance applications such as Medifund, MFEC (Medical Fee Exemption Card), IDAPE (Interim Disability Assistance Programme for the Elderly), PGDAS (Pioneer Generation Disability Assistance Scheme), and others.

Act as the main point of contact and liaison between residents, families, and healthcare institutions to coordinate referrals and process applications for potential residents.

Ensure proper documentation of case files, referrals, and other relevant documents for effective case management and audit purposes.

Perform data entry and regularly update information to maintain accuracy of databases.

Handle administrative tasks including enquiries, referrals, and admissions.

Facilitate residents’ transfers to other facilities or healthcare institutions, as well as coordinate discharge processes.

Undertake any other duties or projects as assigned by the supervisor.

May required to be stationed

in the office to handle incoming phone calls, walk-in enquiries, and other front-desk administrative duties as and when required

Requirements

Minimum

1 year of relevant working experience

in

social service, community service, healthcare, or related sectors

.

Prior exposure to

financial assistance schemes

(e.g. Medifund, MFEC, IDAPE, PGDAS) will be an advantage

Diploma or Degree in

Social Work, Social Sciences, Community Services, Healthcare Administration

, or related disciplines preferred.

Comfortable liaising with

residents, families, healthcare institutions, and external agencies

.

Strong

administrative and documentation skills

, with attention to detail for case files and audit purposes.

Candidates pursuing a part-time diploma or degree in a relevant field (e.g. Social Work or Psychology) are welcome to apply

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to [email protected]

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Swift Search Global Pte Ltd is a Newly Founded Recruitment Agency by a group of established and experienced Recruitment Consultants. Providing reliable recruitment and outsourcing manpower solutions. We are a business inspired by Vision, driven by Mission and underpinned by Values. We have put our Vision, Mission and Values here for you to see, along with what they mean to our candidates, clients and partners so that you can decide whether we are a company built of things which matter to you.