Admin

Roles & Responsibilities:

• Manage the facilities and operations of IntrCity Lounges across India (10 cities) and the Head Office in Noida.
• Act as the Single Point of Contact (SPOC) for all facility-related matters across the Head Office and lounge locations.
• Coordinate with local teams, the IT Infrastructure team, and external service providers to ensure timely resolution of facility-related issues.
• Oversee the day-to-day maintenance and smooth functioning of all office and lounge facilities.
• Ensure compliance with all statutory, health, safety, and fire safety regulations, including conducting periodic safety audits and emergency preparedness activities.
• Manage infrastructure maintenance, including HVAC/AC systems, electrical, civil, plumbing, fire safety equipment, and other essential facility services.
• Prepare and manage facility budgets, monitor operational expenses, and ensure timely processing of vendor payments, purchase orders (POs), invoices, and bill reconciliations.
• Handle lease agreements, rent negotiations, renewals, and coordinate with landlords for all office and lounge locations.
• Manage vendor lifecycle activities, including vendor identification, onboarding, contract negotiation, Annual Maintenance Contracts (AMCs), and performance management for housekeeping, security, pantry, pest control, and other facility services.
• Coordinate travel and logistics for facility-related site visits across all operational locations.
• Maintain and track company assets, including office equipment, furniture, fixtures, and inventory across all branches.
• Support new lounge setups, office expansions, relocations, and workspace planning activities.
• Coordinate staffing requirements through third-party agencies for housekeeping, security, and other facility support services.
• Address employee facility-related concerns and ensure a safe, functional, and comfortable workplace environment.
• Identify opportunities for process improvements and cost optimization while maintaining high facility service standards.

Desired Candidate Profile:

Educational Qualification

• Bachelor's degree.
• Certification in Facility Management or Administration will be an added advantage.

Experience

• 710years of relevant experience in Facilities Administration, preferably managing multiple locations across India.
• Prior experience in the Travel, Hospitality, Logistics, E-commerce, Retail, or similar service industry is preferred.

Key Skills & Competencies

• Strong vendor management, contract negotiation, and AMC management experience.
• Excellent negotiation, coordination, and stakeholder management skills.
• Ability to independently manage multiple locations remotely through effective planning, communication, and follow-up.
• Strong problem-solving and crisis management skills with the ability to handle facility-related issues under pressure.
• Good knowledge of statutory compliance, workplace health & safety, fire safety, and facility maintenance practices.
• Proficient in Microsoft Office, especially Excel, and comfortable using facility management tools, ERP systems, or ticketing platforms.
• Strong verbal and written communication skills with a keen eye for detail.
• Good financial acumen with experience in budgeting, invoice verification, expense tracking, and vendor bill reconciliation.
• Willingness to travel occasionally to branch and lounge locations across India.
• Self-motivated, organized, and capable of managing multiple priorities in a fast-paced environment.