Admin

About us

Kufong Therapy Centre Sdn Bhd is a dedicated healthcare facility committed to providing high-quality therapeutic services to our community. We pride ourselves on maintaining a supportive, professional environment where our team works collaboratively to enhance patient care and operational excellence. Our mission is to deliver compassionate, evidence-based therapy services whilst maintaining the highest standards of administrative efficiency and client satisfaction.

About the role

We are seeking a detail-oriented and organised Admin professional to join our team at Kufong Therapy Centre Sdn Bhd in Kota Kinabalu, Sabah. This is a full-time position that plays a crucial role in supporting the smooth day-to-day operations of our therapy centre. You will be the backbone of our administrative operations, ensuring that all office functions run efficiently and that our clinical and support staff can focus on delivering excellent patient care. This role is essential to maintaining our professional standards and supporting the strategic objectives of the centre.

What you'll be doing

1. Managing and organising patient appointment schedules, ensuring optimal clinic flow and minimising wait times
2. Greeting patients and visitors in a professional and welcoming manner, providing general information and assistance
3. Processing patient registration forms, verifying insurance information, and maintaining accurate patient records
4. Handling incoming and outgoing correspondence, including emails, phone calls, and postal mail
5. Preparing and maintaining administrative documentation, files, and records in compliance with confidentiality requirements
6. Processing invoices, managing accounts payable and receivable, and assisting with basic financial administration
7. Ordering and managing office supplies and equipment, maintaining inventory levels
8. Supporting the coordination of staff meetings and administrative events
9. Liaising between clinical staff, patients, and external stakeholders to facilitate smooth communication
10. Performing general office maintenance tasks and ensuring a clean, organised workplace
11. Assisting with data entry and database management as required

What we're looking for

1. Proven experience as an administrative assistant, office administrator, or in a similar clerical role
2. Excellent organisational and time-management skills with the ability to prioritise multiple tasks effectively
3. Strong written and verbal communication skills in English; proficiency in Malay or other local languages is advantageous
4. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and general computer literacy
5. Experience with scheduling software and patient management systems is desirable
6. Attention to detail and accuracy in data entry and record-keeping
7. Professional demeanour and ability to maintain confidentiality in a healthcare environment
8. Ability to work independently and as part of a collaborative team
9. Problem-solving skills and a proactive approach to addressing operational challenges
10. Flexibility and willingness to adapt to changing priorities
11. Knowledge of healthcare administration or familiarity with therapeutic services is preferred but not essential
12. Able to communicate with clients in Mandarin

What we offer

At Kufong Therapy Centre Sdn Bhd, we are committed to supporting our employees' professional growth and wellbeing. We offer competitive remuneration, a positive workplace culture, and opportunities for professional development. This full-time position provides job security and the satisfaction of contributing to meaningful healthcare services within our community. We foster a collaborative environment where your contributions are valued and recognised. We welcome conversations about any adjustments or support you may need during the recruitment process or in your role.

Apply now

If you are an enthusiastic and organised professional ready to make an impact in a healthcare setting, we would like to hear from you. Please submit your resume, cover letter, and any relevant certifications to join the Kufong Therapy Centre Sdn Bhd team today.