Admin

About the role

We are seeking an experienced Admin to join the team at Abigail Hope a pre-school and Therapy Center for Children. This is a contract position based in Surabaya, Jawa Timur. In this role, you will be responsible for providing essential administrative and reception support to ensure the smooth operation of our office. You will be the first point of contact for visitors and clients, managing inquiries, scheduling, and general office coordination. This position is crucial to maintaining our professional image and ensuring efficient day-to-day operations.

Key responsibilities

1. Greeting and welcoming visitors, clients and staff members in a professional and courteous manner
2. Managing and operating the main reception desk, including answering and directing telephone calls
3. Scheduling meetings, appointments and conference room bookings
4. Maintaining accurate records and filing systems for administrative documents
5. Providing general administrative support to various departments as required
6. Managing office supplies inventory and placing orders when necessary
7. Handling incoming and outgoing correspondence and documentation
8. Assisting with event coordination and special projects as directed
9. Ensuring the reception area and common spaces remain clean, organised and welcoming

What we're looking for

1. Previous experience in an administrative or reception role, preferably in a professional office environment
2. Excellent communication and interpersonal skills with the ability to interact professionally with diverse groups of people
3. Strong organisational and time management abilities
4. Proficiency in using office software and systems, including Microsoft Office Suite
5. Ability to manage multiple tasks simultaneously whilst maintaining attention to detail
6. Professional appearance and demeanour suitable for a client-facing role
7. Fluency in Indonesian and English languages is essential
8. Ability to work independently as well as collaboratively within a team
9. Reliability and punctuality with a commitment to excellent customer service
10. Love working with kids

What we offer

At Abigail Hope, we value our employees and are committed to creating a supportive work environment. We offer:

1. A competitive contract position with opportunities for extension or permanent placement based on performance
2. Professional working environment in a well-established organisation
3. Opportunity to develop your administrative and customer service skills
4. Supportive team environment with access to training and development opportunities
5. Work that directly contributes to the success of our operations

About us

Abigail Hope is a professional organisation committed to delivering quality services and maintaining the highest standards in everything we do. We pride ourselves on fostering a respectful, inclusive workplace where our team members are valued and supported. Our mission is to ensure that every client and visitor feels welcomed and well-served. We believe that our administrative and reception team plays a vital role in achieving this goal, and we are looking for dedicated professionals who share our commitment to excellence and customer service.

Apply now

If you are interested in joining the Abigail Hope team and believe you have the skills and experience we are looking for, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience and your reasons for applying to this position.