Admin

Office Admin & Customer Service

An opportunity exists for an Office Admin & Customer Service person to join our hardworking team on a full time basis, Monday to Friday.

Role & Responsibilities

Responsibilities for this position will include the following:

• Handle incoming phone calls
• Respond to emails
• Quoting customers
• Processing bookings
• Dealing with any customer enquiry in a professional manner
• Build and maintain customer relationships and ensure customer satisfaction
• Other Administration and Business duties as required
• Have some flexibility with working hours

Skills & Experience

To be successful for this position, you will meet the following criteria:

• Previous experience in a customer service role with accurate data entry
• Minimum of 3+ years of customer service experience is required
• Possess an excellent telephone manner and the ability to handle customers professionally
• Strong computer skills using Microsoft Excel and Outlook
• Advanced functions proficiency in Microsoft Excel is required
• Good written and oral communication skills
• Ability to follow procedures, determine to priorities, meet schedules and deadlines
• Strong attention to detail
• Have the ability to pick up new systems quickly and adapt in fast paced work environment
• Strong work ethic with a 'can do' positive attitude - Good team player
• Experience or knowledge within the Transport industry is an advantage but not necessary
• If you're interested in the role, please put a sign of an apple in the resume