Otto Prosthetic Centre Sdn Bhd
Admin
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
MYR 30,000 – MYR 42,000 / year
Location:
George Town, Penang, Malaysia
Work mode:
Onsite
Published on:
21 September 2026
What they need
About the role
Be the first point of contact and operational backbone for Orthokai. Manage patient appointments, records, billing, inventory, and coordination between patients.
Key responsibilities
- Schedule assessments, fittings, adjustments, and follow-ups; send reminders and manage no-shows
- Handle phone, email, WhatsApp, and walk-in enquiries professionally
- Issue invoices, receipts, and statements
- Maintain accurate, confidential digital and physical records in compliance with plato platform
- Monitor stock of liners, sockets, components, braces, tools, and consumables; coordinate orders with vendors
- Liaise between prosthetists/orthotists, fabrication lab, hospitals, and patients
- Filing, correspondence, reports, and support for sales/referral documents
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