Admin

We are looking for a confident and presentable Telecaller & Admin Support Executive to handle customer calls, follow-ups, and basic administrative/backend activities. Candidates with telecalling, customer support, telesales, or admin experience will be preferred. The role involves handling day-to-day administrative activities, backend support, customer/vendor calls, invoicing coordination, and basic social media/content-related activities.

This position is suitable for freshers or candidates with up to 2 years of Telecalling/ administrative/back-office experience who are willing to learn and take responsibility.

Key Responsibilities

• Handle day-to-day Telecalling / administrative and back-office activities .
• Manage incoming and outgoing calls and coordinate with customers, vendors, and internal teams.
• Assist with invoicing, billing documentation and related coordination .
• Maintain records, documents, reports, and other administrative data.
• Provide backend support for routine business operations.
• Coordinate with different departments for follow-ups and status updates.
• Assist in preparing and maintaining basic reports and documentation.
• Support social media content creation and basic creatives for company requirements.
• Handle routine office coordination and other administrative tasks as assigned.
• Ensure timely completion of assigned tasks with accuracy and professionalism.

Required Skills

• Good verbal and written communication skills .
• Make and handle customer calls and provide basic information about products/services.
• Follow up with customers regarding enquiries, requirements and pending actions .
• Maintain records of calls, enquiries and customer information.
• Basic knowledge of MS Office / Excel / Word .
• Good organizational and follow-up skills.
• Comfortable handling calls and administrative coordination.
• Basic understanding of invoicing/billing will be an advantage.
• Ability to create or coordinate basic social media content/creatives .
• Good learning ability and willingness to take up new responsibilities.
• Presentable, professional and positive attitude.
• Handle day-to-day coordination and other assigned administrative tasks.

Eligibility

• Qualification: Graduate preferred.
• Experience: 0-2 years in Admin, Back Office, Office Coordination, Customer Support or similar roles.
• Freshers with good communication skills can also apply.
• Candidates should be comfortable working 6 days a week from the office .

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.