Admin Coordinator

Job Scope & Responsibilities

Sales & Order Coordination

Prepare and send quotations, invoices, and delivery orders

Liaise with customers to confirm artwork, quantity, material, and finishing details

Process and track sales orders from confirmation to delivery

Coordinate with internal departments (design, production, logistics) to ensure smooth workflow

Customer Service

Handle customer inquiries via email, WhatsApp, and phone

Follow up with clients on approvals, payment, and delivery timelines

Maintain strong relationships with existing customers

Ops Support & Admin

Maintain accurate records of orders, payments, and customer database

Assist in preparing sales reports and tracking monthly targets

Support the sales team with administrative tasks as needed

Arrange delivery routes & prepare goods for delivery

Print Knowledge (Training Provided)

Learn basic knowledge of printing materials and finishing (e.g., hot stamping, embossing, paper types)

Advise customers on the best print options based on their needs

Requirements

1–2 years of experience in sales admin, customer service, or operations support

Good communication and coordination skills

Detail-oriented and organized

Able to multitask and meet tight deadlines

Proficient in Microsoft Excel, Word, and basic Google Workspace

Nagamas Printing is a leading specialist in printing money packets, calendars, and packaging. With our commitment to quality and customer satisfaction, we have established a strong presence in the market. We are currently expanding and seeking a highly motivated and fun YOU to join our team.