Admin Coordinator

Position:
Admin Coordinator

Department:
Centre Operations

Reports To:
Centre Manager

Employment Type:
Full-Time (subject to 3-month probation)

Working Days:
5 weekdays

Working Hours:
9.30am – 6.30pm

Salary Range:
S$1,800 – S$2,200 gross per month (commensurate with experience)

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About the Role

SMART EXCEL Education Centre is looking for a dependable and organised Admin Coordinator to be the backbone of our daily operations. You will handle both internal centre administration and external liaison with schools, mosques, and community organisations.

This is a hands-on role suited to someone who takes pride in keeping things running smoothly and communicates well with parents, students, and external partners alike.

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Key Responsibilities

Internal Administration

Manage student enrolment, class registration, and scheduling across all programmes

Handle billing, fee collection, and payment tracking; follow up on outstanding fees

Respond to parent and student enquiries promptly via phone, WhatsApp, and email

Maintain accurate student records, attendance logs, and progress tracking sheets

Coordinate make-up classes, class changes, and tutor scheduling

Manage day-to-day centre supplies, logistics, and facility upkeep

Support teachers and tutors with administrative needs during classes

External Liaison

Liaise with primary and secondary schools to coordinate enrichment programme schedules and logistics

Communicate with mosques, community centres, and organisations for outreach programmes and events

Prepare and send programme proposals, quotations, and confirmation letters to external partners

Coordinate logistics for school and community events: venue, materials, attendance sheets, and debrief reports

Maintain a contact database of external partners and follow up to renew or expand programme agreements

Represent the Centre professionally in all external communications

Requirements

Essential:
Diploma in any field; Business Administration, Communications, or Education preferred

Minimum 1 year of admin, coordination, or customer service experience

Strong written and spoken English; able to communicate clearly with parents, schools, and organisations

Proficient in Microsoft Office (Word, Excel) and comfortable using WhatsApp for business

Organised, detail-oriented, and able to manage multiple tasks without dropping the ball

Reliable attendance record — this role is the operational anchor of the centre

Advantageous:
Experience in an education centre, enrichment centre, or school environment

Bilingual in English and Malay (for community outreach)

Familiarity with basic book-keeping or invoicing

Experience coordinating external events or school programmes

What We Offer

Stable, friendly working environment at an established centre (founded 2011)

Full employee benefits: CPF, annual leave, sick leave per Employment Act

Exposure to both centre operations and external programme coordination

Direct working relationship with Centre Director — your work has real impact

SMART EXCEL has the distinction of being the most trusted brand in the tuition industry since 2011.

Over the years, thousands of students have benefited from our guidance and seen tangible improvements in their academic results. We have a team of dedicated teachers who have worked closely with our students in helping them fulfill their potential. It is this commitment that has contributed to our success. Today, we remain steadfast in our mission to provide excellence in educational services both within Singapore.

Do you have what it takes to be part of the SMART EXCEL family? Are you a motivated individual who is committed to challenges? Do you have the passion to inspire your students and a desire to nurture their minds through engaging lessons? If you believe you have the skills to impart a love for learning, then join us now!