Admin cum Customer Relations Officer

About the role

Provides administrative support to ensure efficient operation of the office. Answers phone calls, schedules appointments, and supports customers. Ensures compliance with company policies and legal regulations. Coordinates with various departments to ensure smooth workflow and communication.

Key responsibilities

• Answer phone calls, schedule appointments, and support customers
• Coordinate with various departments to ensure smooth workflow and communication
• Assist the Sales and After Sales Team if required
• Exhibit polite and professional communication via phone, email, and mail
• Perform tasks related to organization and strong communication
• Provide information by answering questions and requests
• Maintain supplies inventory by checking stock, anticipating needed supplies, and placing orders
• Handle customer service enquiries and calls
• Book and confirm service appointments
• Update customers on service status

About you

• Fresh graduate

Benefits

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development