Admin Executive - Admin & IT Support

Organization Summary

TEACH was established in 2016 as a non-profit organization. Our vision is to build an equitable ecosystem for the Deaf and Hard of Hearing students. Our mission is to facilitate higher education for them that helps them lead their lives independently and successfully, and assist them in their personal, professional, and social development.

We currently operate across three campuses in Mumbai, Delhi and Pune, and our vibrant community comprises 400+ students. With extensive industry connections across 30+ employers and sustainability partner organizations, we follow a holistic outcome model. Our student programs cover the following three pillars: Higher education, Skills development, and Aptitude development.

Role Summary

The Administration Executive will be responsible for the smooth and efficient functioning of the institution's day-to-day administrative operations, campus facilities, infrastructure, and basic IT requirements. This role requires a combination of administrative expertise and practical knowledge of IT hardware, software, classroom technology, and troubleshooting.

Key Administration Responsibilities:

· Oversee general office operations and administrative functions.

· Manage schedules, meetings, and appointments for senior staff.

· Maintain and organize records, databases, and filing systems.

· Coordinate with different departments for smooth internal communication.

· Handle procurement of office supplies and ensure proper maintenance of equipment.

· Support in budget preparation and expense tracking.

· Create and Submit admin reports as required.

· Coordinate with the finance team for payments

· Ensure compliance with organization policies and relevant regulations.

· Meeting with vendors and venue managers when required for events

· Any other tasks related to the administration of the campus

2. Basic IT Support

· Provide first-level technical support to faculty, staff, and students for routine IT-related issues.

· Install, configure, and maintain basic computer hardware and software.

· Troubleshoot common issues related to:

o Desktop computers and laptops

o Printers and scanners

o Keyboards, mice, webcams and other peripherals

o Projectors and displays

o Audio systems

o Internet/Wi-Fi connectivity

o Basic networking issues

· Coordinate with external IT vendors or service providers for issues that require specialized technical support.

· Maintain records of IT complaints, repairs, replacements, and service requests.

· Assist with setting up computers, laptops, projectors, displays, and other equipment for new employees and classrooms.

· Ensure basic software and operating system updates are carried out as required.

· Knowledge of Asset Tagging and maintain an updated inventory of IT hardware and peripherals

· Assist in the procurement of computers, accessories, software, and other IT equipment by obtaining quotations and coordinating with vendors.

3. Smart Boards & Classroom Technology

· Ensure that smart boards, interactive displays, projectors, speakers, microphones, and other classroom technology are operational.

· Provide basic support to teachers and faculty in using smart boards and interactive teaching equipment.

· Troubleshoot basic connectivity, display, audio, and software issues related to classroom technology.

4. Technical Skills

· Good working knowledge of Windows operating systems and common office software.

· Basic knowledge of computer hardware and peripherals.

· Basic troubleshooting skills for computers, printers, projectors, and other IT equipment.

· Knowledge of smart boards/interactive displays and classroom AV equipment.

· Basic understanding of Wi-Fi, LAN, routers, and internet connectivity.

· Knowledge of Microsoft Office/Google Workspace.

· Ability to install and configure basic software and hardware.

· Familiarity with asset and inventory management systems is desirable.

5. Administrative Skills

· Strong organizational and coordination skills.

· Good documentation and record-management skills.

· Vendor coordination and negotiation skills.

· Ability to manage multiple tasks simultaneously.

· Good follow-up and problem-solving abilities.

· Ability to work independently and take ownership of responsibilities.

· Strong attention to detail.

· Team-oriented and collaborative approach.

6. Qualification & Experience

· Graduate preferred with Degree/Diploma in Administration, Management, IT, Computer Applications, or a related field.

· Minimum 3 years of relevant work experience.

· Experience in an educational institution, school, college, NGO, Training Centre, or similar organization will be preferred.

· Candidates with practical experience in both administration and basic IT support will be preferred.

Pay: ₹420,000.00 - ₹500,000.00 per year

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person