Admin Executive

Role Overview

We are looking for an organized and proactive Admin Executive to handle daily office operations, basic bookkeeping, and direct customer outreach. You will play a key role in maintaining smooth administrative workflows, keeping financial records up to date, and ensuring clear communication with our clients.

Key Responsibilities

Administrative Support

• Manage day-to-day office operations, file management, and correspondence.
• Organize and archive company documents, contracts, and customer records.
• Assist management with scheduling, data entry, and ad-hoc operational tasks.

Basic Bookkeeping

• Issue invoices, payment receipts, and purchase orders accurately.
• Track incoming payments, follow up on overdue accounts, and update receivable logs.
• Process basic accounts payable, log daily business expenses, and file tax invoices.
• Prepare basic monthly expense reports for review by management.

Customer Communication & Outreach

• Conduct outbound calls to clients for payment reminders, service follow-ups, and appointment scheduling.
• Handle incoming customer inquiries via phone, email, or messaging channels in a professional manner.
• Update the customer relationship database with accurate notes following calls and interactions.

Requirements & Qualifications

• Bookkeeping Knowledge: Familiarity with basic accounting principles, invoicing, and spreadsheets (Excel/Google Sheets)
• Communication Skills: Excellent verbal communication and phone etiquette; comfortable making outbound calls.
• Organizational Skills: High attention to detail, strong time management, and ability to multi-task effectively.
• Technical Skills: Proficient in MS Office / Google Workspace.