Admin Executive

Key Responsibilities

• Coordinate between the Accounting, Tax, Corporate Secretarial, and other operational teams to ensure smooth workflow and timely completion of matters.

• Liaise with clients, auditors, and other stakeholders regarding documents, queries, job progress, and deadlines.

• Follow up proactively on outstanding information, documents, queries, and responses to minimise delays.

• Monitor job progress and deadlines, and highlight overdue matters, delays, or potential bottlenecks to the relevant team or management.

• Keep clients informed of job progress and ensure technical questions are directed to the appropriate department or person in charge.

• Maintain accurate and up-to-date records of communications, outstanding matters, follow-up actions, and agreed deadlines.

• Assist with new client onboarding, meeting arrangements, document collection, and coordination of service requirements.

• Ensure assigned matters are properly followed through from request to completion.

What We’re Looking For

• Spoken Mandarin is required, as this role involves regular communication with Mandarin-speaking clients and stakeholders.

• Good verbal and written communication skills, with the ability to communicate and follow up professionally and tactfully.

• Strong organisational and coordination skills with good attention to detail.

• Proactive, responsible, and able to follow through on matters until completion.

• Able to manage multiple tasks, prioritise deadlines, and keep track of outstanding matters.

• Comfortable coordinating with different departments, clients, auditors, and other stakeholders.

• Comfortable using email, Microsoft Excel or spreadsheets, and task management systems.

• Able to identify delays or outstanding matters and escalate them to the appropriate person when necessary.

• Experience in client servicing, administration, operations, or coordination is an advantage.

• Experience in an accounting, audit, tax, corporate secretarial, or other professional services environment would be an added advantage.

• Fresh graduates with strong communication, organisation, and follow-up skills are also encouraged to apply.