ADMIN EXECUTIVE

Role Summary:

The Admin Executive manages and coordinates daily administrative operations, keeps records and submissions accurate, monitors deadlines, and serves as the main administrative link between customers, sales, suppliers, and internal teams.

Qualifications:

· Diploma or higher

· Good communication skills in Bahasa Malaysia and English

· Strong organizational, reporting, coordination, and problem-solving skills

· Able to manage multiple deadlines and work with customers, suppliers, and internal teams

Key Responsibilities:

1. Manage day-to-day administrative operations, prioritize tasks, and ensure deadlines are met.

2. Review monthly financial data and supporting documents for accuracy before submission to the accounts team.

3. Issue invoices, maintain complete invoice records, and follow up on missing or outstanding documents.

4. Plan and manage calendars and training schedules, including changes and coordination with relevant parties.

5. Oversee participant registration, record accuracy, confirmations, and follow-up status.

6. Coordinate customer enquiries and follow-ups through phone, email, WhatsApp, and social media, resolving routine issues and escalating when required.

7. Coordinate the preparation of documents and materials for training sessions and confirm readiness before each session.

8. Process, review, and submit claims accurately while tracking their status to ensure timely processing and reimbursement.

9. Manage licensing applications by coordinating required documents, tracking submissions, and following up on progress.

10. Prepare proposals, sales support materials, and administrative or sales reports when required.

11. Manage office supplies, equipment maintenance, and supplier coordination to support smooth office operations.

12. Maintain effective filing, archiving, and document retrieval processes, and ensure clear communication across teams.

13. Analyze failed or delayed task, investigate root causes, and implement corrective actions to ensure smooth processing.

Added Advantages:

· Knowledge of social media platforms

· Knowledge in using AI

· Skilled in Canva for editing and designing sales support materials

· Available to start immediately

· Ability to communicate in Mandarin

Pay: RM2,500.00 - RM2,999.00 per month

Work Location: In person