Admin Executive

Company Overview

Loanify is a Singapore-based financing consultancy that helps individuals and businesses navigate borrowing options. We connect customers with suitable financing solutions and support them throughout the application process with clear communication and professional service.

Job Summary

You will support Loanify’s daily administrative and operational activities by managing records, assisting with financing applications, and coordinating documentation between customers, financial institutions, and internal teams.

Responsibilities

Organise and maintain accurate customer and application records to support financing processes

Prepare, check, and submit financing application documents ensuring completeness and accuracy

Update internal systems and databases with precise customer information for operational efficiency

Follow up with customers to obtain outstanding documents and information required for applications

Coordinate communication between customers, financial institutions, and internal teams to clarify application requirements and status

Track and monitor ongoing financing applications to ensure timely progress and resolution

Prepare basic reports, records, and administrative documents to support team operations

Perform filing, scanning, data entry, and general office administration to maintain organised workflows

Manage and protect confidential customer and financial information in compliance with company policies

Support customer service and sales teams with administrative tasks as needed to enhance team productivity

Assist with operational duties and ad-hoc projects to contribute to company growth and efficiency

Adhere to company procedures and compliance requirements to maintain regulatory standards

Preferred competencies and qualifications

Previous experience in administrative roles, banking, finance, or customer service is advantageous but not mandatory

Proficiency in Microsoft Office and Google Workspace to efficiently manage documentation and communication

About Loanify

Loanify is a Singapore-based financing consultancy that helps individuals and businesses navigate their borrowing and financing options. We work with a network of financial institutions and lending providers to connect customers with suitable financing solutions based on their needs and circumstances.

Our services include assisting customers with business financing, personal financing and other loan-related solutions, while providing guidance throughout the application process. We aim to make financing more accessible, transparent and straightforward by helping customers understand their available options and supporting them through the process from enquiry to application.

At Loanify, we believe that responsible financing starts with making informed decisions. Our team is committed to providing professional service, clear communication and customer-focused support while maintaining high standards of integrity and compliance.

As a growing company, we are building a team that values initiative, continuous learning, teamwork and a strong sense of responsibility. We welcome individuals who are passionate about helping customers, developing their financial knowledge and growing together with the business.