Admin Executive | Local University

Job Details:
Location: West
Duration: 6 months (extendable/convertible depending on business needs and good performance)
Working Hours: Mon - Fri office hours
Salary: Up to $4000 (depending on qualification and experience)

Overview

This role is responsible for supporting the administration and coordination of professional counselling and psychological services and resources. It serves as the first point of contact for students seeking counselling or psychological support, providing a welcoming and supportive experience while ensuring that services are well-organised, data-driven, and aligned with the promotion of student wellbeing.

Key Responsibilities:

Client Service

• Respond promptly and professionally to enquiries from students and stakeholders via phone, email, and in-person interactions.
• Provide clear and accurate information on counselling/psychological services and appointment arrangements.
• Maintain a warm, welcoming, and supportive environment at the reception area.

Case Assignment Coordination

• Coordinate and assign cases to health practitioners in a timely and efficient manner, taking into consideration their availability and case requirements.

Reception and Operations

• Manage front desk operations, including appointment scheduling and calendar management.
• Coordinate logistical arrangements for workshops, seminars, and events organised.
• Support the smooth and efficient day-to-day operations.

Administrative Support

• Monitor facilities and equipment to ensure they are properly maintained and in good working condition.
• Coordinate and follow up on any necessary facility or equipment repairs and maintenance.

Data Compilation and Analysis

• Collect, compile, and maintain data relating to counselling/psychological sessions, student demographics, and feedback.
• Support data analysis to identify trends, prepare regular reports, and provide recommendations for service improvements.

Requirements

• Bachelor’s degree in any discipline, with 1-3 years of experience working in an administrative role in an educational, mental health or social service setting.
• Experience in data collection, analysis, and reporting is valuable.
• Possess effective organisation and time management skills
• Possess good interpersonal and communication skills
• Proficient in IT skills (e.g. Microsoft 365, use of Apps, appointment booking systems, case management systems)
• Singaporeans only.

Interested applicants, please click APPLY with your updated resume!

We regret to inform that only shortlisted candidates will be notified!

Ng Shirlyleen (R1769974)
RecruitFirst Pte Ltd (E.A.13C6342)