Admin Executive, Payment Processing (Contract | Novena)

Working hours: Mon to Thur: 8.30am to 6pm, Fri: 8.30am to 5.30pm
Salary: $2760/month
Duration: Immediate until Jun 2027 - renewable/convertible based on performance & business needs
Department: Nominations & Accounts Closure Department (NAC)

Job scope:

Support payment processing and administrative work, including checking payment details, supporting documents and system records for completeness and accuracy.

Assist with record maintenance, follow-up on outstanding items and documentation to support audit trail and operational continuity.

Follow up on exceptions or discrepancies highlighted by officers to minimise delay in case processing.

Support payment-related enquiries, clarifications and follow-up actions where assigned by the supervisor.

Support the preparation and/or issuance of standard letters or correspondence where assigned, in accordance with approved templates, SOPs and supervisor’s guidance.

Provide general administrative support.

Requirements:

• Strong numeracy and attention to detail, given the payment processing nature of the work.
• Able to pick up operational tasks quickly and work accurately under time pressure.
• Careful, reliable and able to follow SOPs and internal guidelines.
• Able to work independently after onboarding, guidance and supervision.
• Comfortable with administrative follow-up, record-keeping and coordination with internal stakeholders.

We regret to inform that only shortlisted candidates will be notified.

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