Admin Management Officer - Resource Management

We are looking for a detail-oriented and proactive Admin Management Officer to empower organizational operations and maintain human and asset resource stability across our retail operations. In this role, you will play a key part in optimizing workforce allocation through labor planning, shift scheduling, and precise payroll data consolidation, while enforcing company compliance. Additionally, you will drive smooth, uninterrupted daily operations by managing physical asset usage and digital asset requests, as well as coordinating with relevant teams to ensure branch issues are resolved based on priority levels.

Key Responsibilities:

• Lead labor resource planning, draft shift schedules, and monitor branch staffing capacity to ensure headcount meets required operational standards and maintains readiness across all retail locations.
• Monitor staff punctuality, adherence to company work rules, and track employee-related operational liabilities for compliance enforcement and payroll processing.
• Control and oversee asset, equipment, and tool requests, allocations, and dispatch protocols to ensure full asset availability, accurate delivery, and timely maintenance to prevent operational downtime across all branches.
• Serve as the central point of contact for logging, triaging, and escalating IT and facilities incidents, coordinating with internal teams and vendors to ensure swift resolution based on operational urgency.
• Coordinate routing and scheduling for inter-branch transfers and asset movements, including managing ad-hoc transportation requests for urgent operational needs.

What we are looking for:

• Proven experience in office administration, HR coordination, retail operations, or asset management.
• Direct experience or strong understanding of shift scheduling, timekeeping, and data consolidation.
• Familiarity with asset inventory control, vendor coordination, and basic logistics/dispatch scheduling.
• Strong ability to triage operational incidents, make sound priority judgments, and follow through to resolution.
• Proficiency in spreadsheet applications (e.g. GoogleSheets).
• High sense of ownership, accountability, and process discipline.
• Effective communication and cross-functional coordination skills.