Admin Manager

Roles and responsibilities1. Office decorum and discipline

• Maintain office decorum as per company policies: timings, dress code, conduct, breaks and phone and noise etiquette on the sales floor.
• Monitor punctuality and late logins; speak to staff on minor violations and keep a written record.
• Apply policies consistently and fairly to everyone, including team leads.
• Report serious or repeated violations to Reporting Head.
• Keep the floor, meeting rooms, pantry and washrooms clean and orderly.

2. Branch operations and premises

• Open and close the branch; manage housekeeping, security, power, internet and AC.
• Raise IT and repair tickets so workstations, headsets, CRM and phones keep working.
• Handle rent and lease follow-up, utility bills, licences, shop registration, and fire and safety readiness.
• Maintain the asset register; arrange repairs and AMC; manage stationery, printing and courier.

3. Vendors and expenses

• Get quotations, negotiate with vendors, raise purchase requests and process invoices on time.
• Approve expenses within the limit set by Head Office; refer larger amounts for approval.
• Maintain the petty cash register, file bills and vouchers, and send a monthly expense report against budget.

4. HR coordination with Thrissur HR

• Record daily attendance and leave; send verified data to HR before the payroll cut-off.
• Send joiner and leaver details and attendance-related deductions to HR.
• Coordinate interviews and collect documents; handle joining formalities such as ID card, system access and forms.
• Handle exit formalities: resignation letters, asset and access handover, and clearance.
• Keep personnel files updated and in sync with HR.

5. Employee relations

• Be the first listener for staff grievances; resolve minor issues locally.
• Report harassment, misconduct and attrition risks, especially among new joiners, to Reporting Head immediately.
• Organize and conduct staff engagement activities and celebrations.

6. Compliance and confidentiality

• Display labour law notices and maintain required registers; coordinate PF, ESI and PT inputs and inspections with HR.
• Secure client documents (passports, visa files, financial records) through locked storage, a clean-desk policy and controlled access.
• Keep a visitor register and the signed confidentiality undertakings of staff on file; support audits.

7. Reception and visitors

• Manage walk-in clients and appointments, and keep waiting and meeting areas professional.

8. Reporting and coordination

• Be the first point of contact for Head Office and Thrissur HR on branch matters.
• Hold a daily huddle and weekly review with team leads on attendance, discipline and requirements.
• Send a weekly or monthly branch report covering attendance, expenses, staffing gaps and issues.

Skills required
Technical skills

• Branch and office administration, including vendor handling and basic purchase and expense control.
• Working knowledge of HR administration: attendance, leave, joining and exit formalities, and personnel records.
• Basic understanding of labour law compliance such as PF, ESI, professional tax and Shops and Establishments rules.
• Good command of MS Office (Excel, Word, email); comfortable with attendance, HRMS or CRM tools.
• Record keeping, document control and confidentiality handling for sensitive client files.
• Ability to read and apply HR and company policies accurately.
• Soft skills
• Firm but fair; able to enforce rules and discipline without favouritism.
• Strong communication in English and Malayalam, spoken and written; Hindi is an advantage.
• Conflict handling and the judgement to know when to escalate to HR.
• Integrity and discretion with employee and client information.
• Organised, with the ability to manage many tasks independently in a branch without a manager.
• Professional, approachable presence with staff, team leads and visitors.
• Working knowledge of HR administration: attendance, leave, joining and exit formalities, and personnel records.
• Basic understanding of labour law compliance such as PF, ESI, professional tax and Shops and Establishments rules.
• Good command of MS Office (Excel, Word, email); comfortable with attendance, HRMS or CRM tools.
• Record keeping, document control and confidentiality handling for sensitive client files.
• Ability to read and apply HR and company policies accurately.

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person