Admin Manager - Head, Membership

Job Summary

A reputable professional institute seeks a proactive Admin Manager to lead its membership team and oversee institute administration.

The successful candidate will manage the full membership lifecycle, maintain an accurate membership register, and ensure seamless progression from Graduate member, Associate member, full member to fellowship grade, in line with the institute’s constitution, policies and standards.

Key Responsibilities:

• Administration: Oversee office operations, records, correspondence, Council/Committee meeting support, and compliance
• Membership: Manage applications, vetting, admissions, inductions, renewals, and cadre progression. Process nominations for Fellowship grade.
• Database: Maintain accurate membership register and generate monthly reports on growth, retention, subscriptions
• Engagement: Drive member value through the institute’s programs, webinars, and support services. Handle member queries professionally
• Policy: Ensure all processes align with the institute’s constitution, by-laws, and Membership Guidelines. Liaise with Finance on dues/invoicing

Qualifications and Experience

• Qualifications: Bachelor’s degree in Business Admin, Public Admin, HR, or related field. Master’s/MBA + membership of CIPM/SHRM is an advantage
• Experience: 5-7 years admin experience with 3+ years supervising membership/registry in a professional institute, association, or corporate L&D unit
• Skills: Strong membership admin knowledge, excellent communication, detail-oriented, advanced MS Office + CRM/database skills, high integrity
• Attributes: Professional, member-focused, proactive, discreet, strong leadership
• Desirable: Knowledge of Learning & Development/HR practices in Nigeria

REMUNERATION: : ₦5,122,251 (Annual Gross)

Job Type: Full-time

Pay: ₦5,122,251.00 per year

Application Question(s):

• Do you have admin experience with 3+ years supervising membership/registry in a professional institute, association, or corporate L&D unit

Work Location: In person