Admin Officer

Duties & responsibility:

• Provide daily administrative and operational support to the Riding Department.
• Coordinate with instructors and riders to schedule and arrange suitable riding lesson times.
• Handle walk-in, telephone and email enquiries relating to riding lessons and prerequisites.
• Maintain and update riding lesson schedules, records and relevant administrative documentation.
• Assist with billing, invoicing and payment-related matters.
• Assist in the planning, coordination and execution of Club riding activities and events, including tournaments, Pony Camps, overnight camps and children’s events.
• Maintain a high level of customer service and professionalism in all telephone, email and face-to-face communications.
• Perform other administrative duties and ad-hoc tasks as assigned.

Requirement:

• Candidate must possess at least a Minimum GCE “O” Level
• Good interpersonal and communication skills, with a strong customer service orientation.
• Resourceful, self-motivated and able to work independently with minimal supervision.
• A good team player with a positive and proactive attitude.
• Proficient in Microsoft Office applications.
• Able to multi-task, prioritize work effectively and work in a fast-paced environment.
• Experience in administration, customer service, events or an equestrian environment will be an advantage.