admin online shop dan design

About the role

Staff Admin Online Shop responsible for managing e-commerce operations across multiple platforms including Tokopedia, Shopee, TikTok, Facebook Marketplace, and Blibli.

Key responsibilities

• Answer customer questions and handle complaints
• Receive, process, monitor (tracking), and track customer orders
• Update product stock regularly, ensure products listed in online store are accurate and available, process complaints and returns
• Manage online store social media accounts, create posts and interact with customers
• Create store promotions, run marketing campaigns, and increase online store visibility
• Design and edit high-quality product photos for product listings on Shopee and TikTok Shop
• Design promotional banners for store decoration (Store Homepage) and major campaign needs such as 11.11 or Payday Sale

About you

• Minimum education: SMAK/SMK or equivalent
• Good knowledge of e-commerce platforms (Tokopedia, Shopee, TikTok, FB marketplace, Blibli)
• Able to use computer, Microsoft Office software, online e-commerce and graphic design
• Minimum 1 year experience as Admin Online Shop or similar role
• Good communication skills (verbal and written) and able to work with team
• Possess Class C driving license and own motorcycle
• Able to work shifts and willing to work overtime
• Physically and mentally healthy
• Own computer or laptop

Benefits

• Competitive salary
• Training and career development
• Health and employment BPJS