Admin Receptionist

Job Brief

We are a licensed insurance‑brokerage firm based in Tsim Sha Tsui. Admin Receptionist will act as the first‑point‑of‑contact for clients, visitors and business partners. You will deliver professional front‑desk service, handle switchboard calls, manage mails / couriers and provide general administrative support to internal teams. Work arrangement: Alternate‑week work schedule (big‑small week) – alternate working every Saturday. Strict confidentiality for client‑related information is essential.

Key Responsibilities

1. Greet and receive walk‑in clients, visitors and candidates; complete visitor sign‑in procedure and escort guests to meeting rooms / relevant staff.
2. Operate multi‑line switchboard; answer, screen and forward incoming phone calls; take simple messages when required.
3. Receive, sort, register and distribute incoming mail, parcels and courier deliveries; arrange outgoing courier collection.
4. Manage meeting‑room booking, prepare basic meeting amenities for client and internal meetings.
5. Keep reception area tidy and presentable; monitor office‑supply stock level, place replenishment orders.
6. Perform general clerical work: scanning, photocopying, simple data entry, document filing and archiving.
7. Assist ad‑hoc office‑administration tasks: simple stationery procurement, office‑facility follow‑up with property management.
8. Maintain high confidentiality of client and company internal information in compliance with insurance‑brokerage data‑protection requirements.

Requirements

1. Form‑5 / Diploma or above; relevant reception / admin experience is preferred, fresh graduates are welcome.
2. Good communication skills: fluent in Cantonese and basic Mandarin.
3. Service‑minded, polite, patient, detail‑oriented, able to handle multiple daily front‑desk tasks simultaneously; willing to work alternate‑Saturday (big‑small week) schedule.
4. Basic computer literacy: MS Office (Word, Excel); familiar with multi‑line phone system is an advantage.
5. Strong awareness of information confidentiality .
6. Responsible, punctual, team‑player, can work stably in office‑based full‑time role.