ADMIN ROLE & CUSTOMER SUPPORT OFFICER

About Solar 1 Nation Electricals

At Solar 1 Nation Electricals, we are dedicated to providing innovative and reliable solar energy and air conditioning solutions for homes and businesses across Western Australia. As a trusted name in the industry, our mission is to empower our clients with sustainable, cost-effective, and energy-efficient options that benefit the environment and lead to significant savings on energy bills.

Founded on the principles of quality and customer satisfaction, Solar 1 Nation prides itself on delivering the highest standards in every installation. Our team comprises experienced professionals passionate about renewable energy and the comfort and well-being of our clients. We specialize in top-of-the-line solar panels and advanced air conditioning systems, ensuring our customers enjoy an optimized energy experience, from heating and cooling to sustainable power generation.

With a strong reputation for integrity, transparency, and unparalleled service, Solar 1 Nation Electricals has grown rapidly. We’ve built a substantial customer base and an impressive pipeline of leads an indication of the trust and confidence our clients place in us. Industry-leading warranties back our solutions, and we offer ongoing support to ensure each system operates efficiently long after installation.

Joining Solar 1 Nation Electricals means becoming part of a team committed to making a real difference. Every installation contributes to a cleaner, greener future, and every customer interaction is a chance to promote sustainable living. If you are passionate about renewable energy, dedicated to exceptional customer service, and excited about being part of a forward-thinking team, we’d love to hear from you!

Interested and eligible candidates, please email your resume to [email protected]

Key Responsibilities

• Manage daily administrative tasks including emails, phone calls and scheduling

• Assist customers with enquiries, job updates and general support

• Coordinate bookings and organise technician calendars

• Update and maintain CRM/job management systems

• Handle data entry, filing, and general office duties

Liaise with customers, suppliers and internal teams in a professional manner

What We Are Looking For

• New / Experience in administration or customer service

• Excellent communication and people skills

• Proactive, strong organisation and time-management abilities

• Ability to multitask and work in a fast-paced environment

• Confident using computers, Microsoft Office, and digital systems

• Positive, reliable, and proactive attitude

  What We Offer

• Supportive and friendly work environment

• Full training provided

• Career growth within the company

• Long-term stable position

• Competitive pay based on experience