ADMIN SALES

Sales Administration

• Process and manage customer orders accurately and efficiently.
• Prepare quotations, invoices, purchase orders, and related sales documents.
• Ensure all order details are complete before submission to production.
• Update and maintain sales records and order tracking systems.

Customer Service & Communication

• Respond to customer inquiries via WhatsApp, email, phone calls, and social media.
• Provide product information, pricing, lead times, and order updates.
• Handle customer feedback and resolve issues professionally.
• Build and maintain strong relationships with customers.

Order Coordination

• Coordinate closely with Design, Production, QC, and Logistics teams to ensure timely order fulfillment.
• Monitor order progress and proactively follow up on pending tasks.
• Keep customers informed of production and delivery status.

Reporting & Documentation

• Maintain accurate customer and sales databases.
• Prepare daily, weekly, and monthly sales reports.
• Organize and archive sales-related documents systematically.
• Track sales performance and order completion rates.

Sales Support

• Support the sales team with quotations, proposals, and presentations.
• Follow up on submitted quotations and potential leads.
• Assist in identifying opportunities for repeat orders and upselling.

Preferred Qualities

• Team player with a positive attitude.
• Proactive and solution-oriented.
• Strong sense of urgency and accountability.
• Excellent communication and interpersonal skills.
• Highly organized and detail-focused.
• Committed to delivering outstanding customer service.

WORKING HOURS :

MONDAY - FRIDAY : 9AM - 6PM

SATURDAY : 9AM - 1PM

LOCATION : BANDAR RINCHING, SEMENYIH, SELANGOR

Company Culture

At Kanda.my, we believe in Teamwork, Ownership, Speed, Continuous Improvement, and High Performance. We are looking for individuals who are eager to learn, willing to take initiative, and ready to grow together with a fast-growing apparel brand.

Training Provided | Team-Oriented Environment | Growth Opportunities 🚀