Admin Secretary

Secretary/ Assistant Secretary Requirements

· Willing to work in a factory location

· Lives in Tondo or Navotas

· At Least High School Graduate (4th Year)

Objectives of this Role

· Act as the main point of contact in all matters relating to client concerns and needs

· Build and strengthen client relationships to achieve long-term partnerships

· Maintain accurate client records, keeping track of any contract updates and renewals

· Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met

· Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Daily and Weekly Responsibilities

· Take inquiries and requests from customers and address their needs

· Stay on top of Customers, making sure they’re receiving services that are within their budget and meeting their needs

· Generate progress reports to give to clients and higher-ups within the organization

· Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

· Filing and retrieving corporate records, documents, and reports

· Keeping the office space clean

· Additional duties and responsibilities as assigned by the manager

Skills and Qualifications

· Internship or professional experience in a sales or customer service role

· Ability to multitask and juggle several responsibilities simultaneously

· Strong written and verbal communication skills

· Good attention to detail and organizational skills

· Microsoft Word, Excel, and other software is a plus

· Language: Tagalog and English

· Very computer literate

· Eager to learn new computer software

· With pleasing and calm personality

· Very organized and able to remind the manager of important matters

· Exceptional filling, record keeping, and organizational skills

· Has exceptional energy and enthusiasm

· Day shift

Job Type: Full-time

Schedule: 8 hour shift

Ability to commute/relocate:

· Tondo: Reliably commute or planning to relocate before starting work (Preferred)

Job Type: Full-time

Work Location: In person