Admin Specialist/Lead （行政主管）

该职位来源于猎聘 About AI Rudder AI Rudder is a global AI voice technology company building AI-powered customer engagement and contact-center automation. We operate across multiple markets in Asia, serving enterprise clients with our conversational AI platform. As we scale across borders, we need world-class operational and cultural infrastructure to keep our global team connected, supported, and inspired. The Role As an Admin Specialist/Lead (Based in Shanghai), you'll be the operational backbone of our international footprint. You'll own the day-to-day running of our offices across regions, drive cross-border communications, orchestrate company-wide events, and shape the employee experience for a distributed team. This is a hands-on individual contributor role with significant scope and direct exposure to leadership. What You'll Own

• Global Workplace Operations
• Manage end-to-end facility operations across all offices: lease management, office moves, renovations, daily upkeep.
• Own relationships with landlords, property managers, building vendors, and service providers across regions.
• Manage office budgets, procurement, and cost optimization across locations.
• Ensure compliance with local workplace regulations, safety standards, and insurance requirements.
• Coordinate IT and facilities integration for new office setups and expansions.
• International Communications & Coordination
• Serve as the central coordination point between regional offices, time zones, and HQ.
• Facilitate clear, timely information flow across regions (announcements, policy rollouts, operational updates).
• Support leadership with cross-border scheduling, travel coordination, and internal communications.
• Translate and adapt company-wide initiatives for local cultural contexts.
• Company Events & Engagement
• Plan and execute company-wide events: include but not limited to all-hands meetings, annual offsites, team-building activities, milestone celebrations, holiday events.
• Lead the event calendar end-to-end: budgeting, vendor sourcing, logistics, on-site execution.
• Partner with HR and leadership on culture-building initiatives across regions.
• Evaluate event ROI and continuously improve the experience.
• Employee Experience
• Design and improve the end-to-end employee journey: from first-day setup and onboarding logistics to ongoing workspace needs.
• Act as a trusted point of contact for employees on admin, facility, and workplace questions.
• Drive initiatives that improve employee satisfaction, well-being, and sense of belonging.
• Gather employee feedback on workplace and admin services, and turn insights into action.
• Vendors, Procurement & Tools
• Manage admin vendor portfolio globally: sourcing, contract negotiation, performance reviews.
• Own admin-related tools and systems (asset management, office access, travel & expense platforms).
• Establish admin SOPs and playbooks that scale across regions. What We're Looking For Must-have
• At least 5+ years of experience in admin, workplace, or operations roles, with at least 1 year covering multiple offices or regions.
• Proven track record managing office operations, vendor relationships, and budgets across countries.
• Strong project management skills
• Fluent in Chinese and English
• Comfortable working across time zones and cultures; high cross-cultural sensitivity.
• Self-starter who thrives with ambiguity and owns outcomes end-to-end. Nice to have
• Experience in a fast-growing tech / startup environment.
• Hands-on experience with tools like Notion, Slack / Feishu Lark, expense management, and asset management systems.
• Exposure to basic HR operations (onboarding logistics, employee insurance coordination). What You'll Get
• Direct ownership of our global workplace and employee experience strategy.
• High visibility with the leadership team.
• A culture that values speed, ownership, and care for our people.
• Competitive compensation and benefits.