Admin Staff

Duties and Responsibilities

• Perform day-to-day administrative and clerical tasks to support the smooth operation of the resort.
• Prepare, organize, file, and maintain company documents, records, reports, and correspondence.
• Assist in handling incoming calls, emails, messages, inquiries, and other administrative communications.
• Receive, record, and distribute documents, packages, and other communications to the appropriate departments.
• Assist in preparing reports, memos, letters, forms, purchase requests, and other office documents.
• Maintain accurate and organized filing systems, both physical and digital.
• Assist with data entry, encoding, updating records, and maintaining databases or spreadsheets.
• Monitor office supplies, forms, and other administrative materials and coordinate replenishment when needed.
• Assist in processing purchase requests, invoices, receipts, and other administrative documents.
• Coordinate with different resort departments regarding documents, schedules, requests, and operational requirements.
• Assist in maintaining employee records and other HR-related administrative documents when assigned.
• Support scheduling of meetings, appointments, interviews, and other company activities.
• Assist management and department heads with administrative requirements and special projects.
• Help coordinate meetings, events, training sessions, and other internal activities.
• Maintain confidentiality of company records, employee information, guest information, and other sensitive documents.
• Ensure that administrative procedures and company policies are properly followed.
• Provide professional and courteous assistance to guests, employees, suppliers, and business partners when required.
• Monitor and follow up on pending documents, requests, and administrative concerns.
• Assist in maintaining an organized, clean, and professional office environment.
• Perform other administrative duties and responsibilities as assigned by management.

Qualifications

• Bachelor’s degree in Business Administration, Office Administration, Hospitality Management, or a related field is preferred.
• Previous administrative or office experience is an advantage; fresh graduates are welcome to apply.
• Good written and verbal communication skills.
• Proficient in Microsoft Office, Google Workspace, spreadsheets, and other basic office applications.
• Strong organizational and time-management skills.
• Detail-oriented with good documentation and record-keeping skills.
• Able to handle multiple tasks and prioritize work effectively.
• Professional, dependable, organized, and service-oriented.
• Able to work independently and as part of a team.
• Willing to work in a fast-paced resort environment and assist other departments when needed.
• Knowledge or experience in the hospitality or tourism industry is an advantage.

Work Location: In person