Admin Staff/Front Desk

About the role

A receptionist role responsible for handling walk-in clients and visitors, managing incoming calls, coordinating with administrative staff, and supporting managers in organizing systems and maintaining office operations.

Key responsibilities

• Assume receptionist duties and ensure that walk-in clients and visitors are properly handled
• Answer incoming calls and respond to questions and requests for information
• Assist staff in organizing and scheduling appointments and take accurate minutes of meetings
• Handle sensitive information in a confidential manner
• Assist staff in developing and maintaining a filing system
• Work with the General Services Officer to maintain the supplies inventory by checking stock levels, anticipating needed supplies, placing and expediting orders, and verifying receipt of supplies
• Assist managers in creating systems to monitor the efficiency and effectiveness of programs and services
• Be familiar with all protocols concerning confidentiality, safety, and security, and coordinate properly with other admin employees
• Contribute to team efforts by accomplishing related tasks as needed

About you

• Basic knowledge of bookkeeping and invoicing
• Intermediate proficiency in MS Office applications
• Excellent communication skills
• Strong multitasking, analytical, decision-making, negotiation, coordination, interpersonal, and attention-to-detail skills
• Self-driven, result-oriented, and customer-oriented
• Good time-management skills
• Must be able to work under pressure
• Fresh graduates are welcome to apply