Admin Support Officer

We are seeking a proactive and detail-oriented Admin Support Officer to join our growing team.

JOB RESPONSIBILITIES:

1.Company Billing & Finance Support

• Register the Company as an approved Vendor and manage partner portals.
• Arrange with Store on goods delivery and/or shipment documentation.
• Cross-check order details and maintain clean up-to-date customer records in the internal database.
• General and issue accurate, timely sales invoices to clients upon job or project completion
• Monitor accounts receivable and professionally follow up with clients regarding outstanding or delayed payments.
• Serve as the main operational contact for clients regarding their order status, delivery timelines, and general enquiries.

2. Training Administration & Logistics

• Assist to plan, schedule, and organize Company training sessions, workshops, and certification programs.
• Manage training inquiries, process enrolments, track registration lists, send out confirmation details, and issue training certificates upon completion
• Coordinate training logistics, prepare physical or digital training materials, set up required equipment, and ensure venue is fully prepared.
• Send out confirmation details, pre-course joining instruction, and post training feedback forms to participants.

3.Teamwork & Support

• Work closely with the Service Support Manager to assist with customer support activities and resolve account issues quickly.
• Perform any other administrative support as assigned by Management to ensure smooth daily operations.

JOB QUALIFICATIONS:

• Min Diploma qualification in Engineering, Business Administration, or related field.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and time management skills.
• Ability to work effectively under deadlines.
• Self-driven and able to work under minimal supervision, taking initiative to complete tasks.
• Excellent verbal and written communication skills.
• Able to work both independently and collaboratively in a team environment.
• Strong problem-solving skills and the ability to adapt to changing priorities.
• Ability to start work within a short notice period is preferred.

We thank all applicants for your interest, but only those selected for an interview will be contacted.