ADMIN TELEMARKETING

Admin & Sales Support Executive

Job Responsibilities:

• Prepare and issue quotations, invoices, official receipts, and e-Warranty documents accurately and promptly.
• Contact customers via phone calls and/or messages to promote warranty plan upgrades and facilitate warranty renewals.
• Respond professionally and promptly to customer enquiries relating to invoices, payments, and warranty-related matters.
• Record and update all payments received accurately in the company system.
• Prepare and submit weekly and monthly sales reports to the Manager.
• Maintain proper documentation and ensure all records are systematically filed for easy reference.
• Perform accurate and timely data entry for all relevant transactions and customer information.
• Coordinate with relevant departments to ensure smooth processing of sales and administrative matters.
• Perform other administrative and ad-hoc duties as assigned by the Management.

Job Requirements:

• Minimum 1 year of working experience in Administration, Sales Administration, Customer Service, or a related field.
• Proficient in Microsoft Office, particularly Microsoft Excel and Microsoft Word.
• Good communication and interpersonal skills.
• Detail-oriented, well-organised, and able to manage multiple tasks effectively.
• Responsible, proactive, and able to work independently with minimal supervision.
• Fresh graduates with relevant qualifications may also be considered.

Preferred Skills:

• Customer service and communication
• Data entry and documentation
• Microsoft Excel & Microsoft World

Benefits:

• Performance-Based Sales Incentive – *Subject to achievement of sales targets
• Competitive salary package
• Career development opportunities
• Training and development provided

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Flexible schedule
• Maternity leave
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Experience:

• Administrative: 1 year (Preferred)

Language:

• BAHASA MELAYU (Required)
• ENGLISH (Required)

Location:

• Ampang (Required)

Work Location: In person