Admin/Accounts Assistant

About Us

Cipher Rapid Response is a growing facilities services business providing emergency, specialised and commercial cleaning services.

We are looking for a motivated and proactive Accounts & Administration Assistant to join our team and provide day-to-day support across accounts, work order management, compliance and operations.

This role would suit someone who has good communication skills, is organised, proactive and genuinely eager to learn and grow with the business.

Working Hours

Monday to Thursday: 5 hours per day
Friday: 4 hours
Total: 24 hours per week

Key ResponsibilitiesAdministration & Operations

• Managing and updating work orders from receipt through to completion
• Scheduling and coordinating jobs with the operations team
• Updating job information, client portals and internal systems
• Following up outstanding work orders and required documentation
• Assisting managers with day-to-day administrative and operational tasks
• Preparing reports, spreadsheets and general documentation
• Responding to client, supplier and staff enquiries
• Maintaining organised electronic records and filing systems

Compliance

• Maintaining employee and subcontractor compliance records
• Monitoring expiry dates for licences, checks, inductions and other documentation
• Assisting with WHS and compliance documentation
• Uploading and maintaining documents on client portals
• Following up staff and subcontractors for outstanding documentation
• Supporting management with compliance reporting and record keeping

Accounts Support

• Accounts payable and accounts receivable
• Preparing and issuing invoices
• Processing supplier invoices
• Following up outstanding accounts
• Assisting with payroll and timesheets
• Purchase orders and supplier administration
• Basic account reconciliations and reporting

What We’re Looking For

We are looking for someone who is:

• A strong communicator, both written and verbal
• Organised with excellent attention to detail
• Proactive and comfortable following up tasks
• Confident communicating with clients, staff and suppliers
• Able to prepare clear reports and maintain accurate records
• Good at managing multiple tasks and priorities
• Eager to learn and develop new skills
• Reliable, professional and willing to take responsibility
• Comfortable using Microsoft Excel, Word and Outlook
• Able to work independently while supporting a busy team

Previous experience in administration, accounts, work order management, facilities management or a similar service-based environment would be highly regarded.

Experience with accounting software, work order systems or client portals is an advantage, but training can be provided to the right person.

What We Offer

• 24 hours per week
• Monday to Friday working schedule
• Exposure to accounts, operations, compliance and business administration
• Support and training from our management team
• Opportunity to learn different areas of the business
• Growing and supportive work environment
• Opportunity to progress into a full-time position
• Long-term career development for the right person

We are looking for someone who wants more than just a part-time job — someone who is keen to learn, take initiative and grow into a larger role as Cipher Rapid Response continues to expand.

How to Apply

If you are organised, proactive, a good communicator and eager to build your skills, we would love to hear from you.

Email your resume with a cover letter to:
[email protected]

Please include a brief introduction about yourself, your relevant experience and your availability.

Cipher Rapid Response

Pay: From $30.00 per hour

Expected hours: 24.0 per week

Work Location: In person