Administration and Business Support Coordinator

Use your leadership and business operations experience to strengthen the systems behind an organisation making a meaningful difference in the lives of women and children
  
Our client WASH House is seeking an experienced business support professional to take the lead on the systems, processes and day-to-day operations that keep their growing organisation running effectively.
  
About the Opportunity…
Reporting directly to the Executive Director, you’ll take responsibility for coordinating and strengthening administration, business support and operational functions across WASH House locations.
  
This is a hands-on leadership role for someone who can see both the detail and the bigger picture. You’ll oversee day-to-day administrative operations while also looking for opportunities to improve systems, introduce more consistent processes and strengthen the organisation’s governance and compliance practices.
  
You’ll work closely with the Executive Director and Leadership Team, while providing leadership, guidance and support to administration staff. The role operates with a high degree of autonomy, so you’ll be trusted to use your judgement, identify what needs attention and develop practical solutions.
  
The details…

• Full Time hours (35hrs per week)
• SCHADS Award Level 6
• Mount Druitt location

About the organisation…
This community-based organisation stands as a cornerstone resource centre for women within the Blacktown LGA, proudly serving the community for over 40 years. The organisation has an unwavering commitment to its mission to diminish the effects of poverty, social inequality, and violence, empowering the lives of women.
Services provided include information and referral, case support and case management, skill building and therapeutic groups, advocacy and various community development activities.
  
The organisation is dedicated to strengthening its community development approaches by fostering greater collaboration, inclusivity, and empowerment within local community. Through targeted programs that focus on education, social inclusion, and safety, WASH House works to build sustainable, resilient communities.
  
The organisation’s outreach efforts, community partnerships, and grassroots initiatives aim to ensure that resources are accessible to women and their families, while also encouraging active participation and leadership from within the community.
  
What you’ll need to succeed…
You’ll be well suited to this position if you’re an experienced administration or business support professional who enjoys bringing structure to a busy organisation, improving the way things work and helping others operate effectively.
  
You’re someone who takes ownership, uses initiative and can confidently move between operational detail and broader organisational priorities. You’ll be comfortable working with senior leaders, supporting staff and managing multiple priorities without losing sight of accuracy, deadlines or follow-through.
  
Being a woman is a genuine occupational qualification for this position under section 31 of the Anti-Discrimination Act 1977 (NSW)
 
Selection Criteria…

• Relevant qualifications or equivalent experience in Business Administration, Management, Human Resources or Finance
• Minimum of 3 years' experience in a leadership, administration and business support role
• Proven experience in supervising and supporting staff
• Strong financial administration skills, including accounts payable, accounts receivable, payroll coordination and budget monitoring
• Experience developing and improving business systems, processes and workflows
• Experience in supporting governance functions, including Board administration
• Demonstrated understanding of compliance, records management and organisational governance requirements
• Highly developed organisational, planning and project coordination skills
• Ability to develop and maintain strong relationships with internal teams, external suppliers and stakeholders
• Ability to manage competing priorities, exercise initiative, and work to deadlines
• Excellent written and verbal communication skills
• Demonstrated ability to maintain confidentiality and exercise sound judgement
• Strong analytical and problem-solving skills with a focus on continuous improvement
• Advanced proficiency in Microsoft 365 applications and business administration systems
• Strong alignment with WASH House Vision and values and commitment to advancing organisational goals
• Commitment to working within a feminist framework and understanding of social policy and issues that face women in Western Sydney
• Current Driver Licence

 
Why join WASH House?

• Join a supportive, collaborative and purpose-driven team
• Boost your take home pay with Salary Packaging
• Enjoy above award leave provisions and team days
• Supportive and dynamic Board

What to do now…
Recruitment of this role is being managed by an external recruitment agency – Aster HR.
  
There is an Information Package available if you want more information (including the Job Description). You can find that on our website www.asterhr.com.au or call us on (02) 4555 4634 4555 4634) for a confidential discussion.
  
When you’re ready to apply, please don’t just send us your resume – let us know a little more about you by including a cover letter (either written or video) that tells us how you’re able to meet each of the criteria.
  
Closing date: COB (5pm) Friday 28 August 2026
  
All applicants will be required to provide current clearance of an NSW Working with Children Check and undergo a Police Check.