Administration & Client Support Assistant

Job Summary

We are seeking a proactive and detail-oriented Administration & Client Support Assistant to join our dynamic team. In this vital role, you will be the first point of contact for clients and visitors, providing exceptional support to ensure smooth daily operations. Your energetic approach and organizational skills will help foster positive relationships, streamline administrative processes, and uphold our commitment to excellent service. This paid position offers an exciting opportunity to develop your administrative expertise within a collaborative environment.

Duties

• Greet clients, visitors, and team members warmly, ensuring professional phone etiquette and a welcoming atmosphere
• Manage incoming calls, direct inquiries appropriately, and handle basic customer service interactions with enthusiasm
• Perform data entry tasks accurately using Microsoft Office applications, Google Workspace tools, and QuickBooks as needed
• Maintain organized files, records, and documentation to support efficient office operations
• Assist with scheduling appointments, meetings, and calendar management for team members
• Support invoicing, billing, and expense tracking through QuickBooks or other accounting software
• Handle general clerical duties such as photocopying, scanning, mailing, and inventory management

Requirements

• Previous office experience demonstrating strong organizational skills and attention to detail
• Proficiency in computer skills including Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and data entry systems
• Excellent phone etiquette with the ability to communicate clearly and professionally
• Strong typing skills for efficient document preparation and correspondence
• Administrative experience involving clerical tasks such as filing, scheduling, and record keeping
• Knowledge of QuickBooks or similar accounting software is a plus
• Ability to multitask effectively in a fast-paced environment while maintaining accuracy

Join us in delivering outstanding support that keeps our operations running smoothly! This role is perfect for motivated individuals eager to grow their administrative skills while contributing positively to a vibrant team.

Pay: £26,000.00-£34,000.00 per year

Benefits:

• Company events
• Gym membership
• Health & wellbeing programme
• On-site parking

Work Location: In person