Administration and Data Entry Officer

About the role

We’re looking for an organised Administration & Data Entry Officer to join our team and keep customer enquiries, memberships, payments and administration running smoothly.

You’ll be the friendly first point of contact for customers, while also handling data entry, ambulance subscriptions, travel allowances, payments and records.

What you’ll be doing

• Deliver friendly, accurate customer service by phone and in person
• Manage Ambulance Subscription memberships, renewals and applications
• Process payments, banking and staff travel allowances
• Complete accurate data entry and records management
• Process ambulance case reports and follow up missing information
• Respond to enquiries and resolve issues quickly and professionally
• Maintain accurate records, systems and internal information
• Support the wider team with general administration as required

About you

You’re organised, reliable and detail-focused, with a natural ability to communicate with people and get things done.

You’ll bring:

• Previous administration, customer service or data entry experience
• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Good numeracy and problem-solving skills
• Strong time management and organisational skills
• Confidence using Microsoft Office, databases and booking systems
• The ability to work independently and manage competing priorities

A Certificate II in Accounts Administration or Business is desirable but not essential.

What's in it for You?

• Competitive salary
• 6 weeks annual leave
• Salary packaging up to $15,899 plus $2,650 entertainment benefits
• 17.5% annual leave loading
• Physical Fitness Reimbursement
• Discounted health insurance

Make a Difference Every Day

If you're looking for a role where your skills contribute to a purpose-driven organisation that supports the Northern Territory community, we'd love to hear from you.

St John Ambulance NT is a child-safe organisation committed to promoting and protecting the wellbeing of children and young people. Employment is subject to a valid Working with Children Clearance and satisfactory Police Check.

Ready to join us? Click APPLY and create your account today.