Administration & Graphics Coordinator

About the role

This is a varied office-based role involving general administration, customer communication, graphics coordination, and sales support. You'll be joining a friendly, supportive team in a busy and fast-paced office environment.

Key responsibilities

• General reception and administration duties
• Answering and directing phone calls
• Communicating with customers via email, phone and in-person
• Providing customers with prices and quotations
• Making follow-up calls to customers
• Assisting and supporting our sales team
• Data entry and updating customer/order information
• Learning the basics of other roles to assist and fill in as required
• Coordinating customer artwork and graphics requirements
• Liaising with customers and our graphic design team regarding artwork, changes and approvals

About you

• Be organised and able to work in a fast-paced environment
• Have great attention to detail
• Be friendly and confident communicating with customers
• Be confident and professional on the phone
• Be able to learn new computer systems and processes quickly
• Be comfortable managing multiple jobs and following up outstanding tasks
• Work well both within a team and independently
• Have a happy, positive and proactive attitude
• Previous administration or customer service experience would be beneficial. No previous graphics experience required.

HOURS

8:30am – 5:00pm, Monday to Friday.

If you're looking for a varied role where no two days are exactly the same and would like to join a friendly and supportive team, we'd love to hear from you.