Administration & Office Support

Role Description

• Handle incoming calls and customer inquiries in a positive and professional manner.
• Manage day-to-day operations in accordance with KPIs.
• Prepare, check, and maintain recruitment-related documents, biodata, applications, contracts, permits, and other necessary records.
• Follow up on the progress of foreign worker applications, medical examinations, visa/permit processing, and other related procedures
• Lead and support general administrative tasks.
• Build and maintain sustainable relationships with customers and contribute to revenue generation.

Job Requirements

• Candidate must possess a Degree from a recognised local Malaysian university.
• Fresh graduates are encouraged to apply.
• Computer literate and proficient in Microsoft Word, Excel, and other relevant applications.
• Good interpersonal, communication, and customer service skills.
• Good command of English and Bahasa Malaysia; additional languages will be an advantage.
• Organised, responsible, detail-oriented, and able to handle multiple tasks effectively.
• Able to work independently as well as in a team.
• Positive attitude with a willingness to learn and develop knowledge in the foreign employment and recruitment industry.
• Able to perform ad-hoc duties and tasks as assigned by the immediate superior.
• Prior experience in foreign worker recruitment, employment agency, HR, administration, or customer service will be an added advantage.

Additional Information

• Immediate vacancy available.
• Preferably able to drive to work.

Preferred Candidates

• Candidates with an interest in foreign worker recruitment, employment services, and human resource administration are preferred.