Administration & Operations Coordinator

Our client is seeking an organised and proactive Administration & Operations Coordinator to join their team on a permanent basis. This is a varied position combining administration, customer service, scheduling, logistics and operational coordination, making it ideal for someone who enjoys being at the centre of a busy operation.
Offering $80,000-$90,000 + superannuation, this is an excellent opportunity to take ownership of day-to-day coordination while developing your skills and progressing toward broader operations management responsibilities.
The Opportunity

• $80,000-$90,000 + superannuation
• Permanent, full-time position
• Varied role across administration, logistics and operations
• Coordinate scheduling, customers, documentation and workflow
• Opportunity to improve internal systems and processes
• Genuine scope for career development and progression

Key Responsibilities

• Coordinate daily scheduling, logistics and operational requirements
• Provide exceptional customer service via phone and email
• Process customer enquiries, work requests and job bookings
• Prepare quotations, invoices and general administrative documentation
• Maintain accurate customer, job and operational records
• Liaise with operations, workshop and field teams to coordinate workflow
• Monitor job progress, schedules and competing operational priorities
• Assist with database management, reporting and document control
• Identify opportunities to improve administrative and operational processes
• Provide general office and administrative support as required
• Build positive relationships with customers, suppliers and internal teams

About You

• Previous experience in administration, operations, logistics, scheduling or coordination
• Strong organisational and time-management skills
• Ability to manage multiple priorities and deadlines in a busy environment
• Excellent written and verbal communication skills
• Strong customer service and interpersonal skills
• High attention to detail and accurate data-entry skills
• Proficiency in Microsoft Office and confidence learning new systems
• Experience with scheduling, CRM, project management or job management software is advantageous
• Proactive and capable of working independently and solving problems
• Certificate or Diploma in Business Administration, Office Management or similar is advantageous but not essential

This is a great opportunity for an experienced administrator or coordinator looking for a broader operations-focused position with responsibility, variety and genuine room to grow.

About us
The roles we typically fill other than the above mentioned role.

Frontline’s Construction division specialises in Contracts Management, Estimating, Forepersons/Supervisors, Health Safety and Environment roles, Management, Planning and Scheduling, Plant and Machinery operating, Project Management, Quality Assurance and Control and Surveying roles.

Frontline Trades and Services division specialises in Air Conditioning & Refrigeration, Automotive, Building Trades, Carpentry & Cabinet Making, Cleaning, Electrical, Fitters Turners & Machinists, Horticulture, Landscaping, Locksmithing, Maintenance & Facilities Management, Painting & Sign Writing, Plumbing, Printing & Publishing, Welders & Boiler Makers, Service Technicians & Security Services.

Frontline Recruitment Group was established in 1995 and is made up of Industry specific verticals with specialist consultants working to help match great candidates with great career opportunities.