Administration & Operations Coordinator

• Carina Location – work close to home with free parking
• Fantastic all-round administration role with plenty of variety
• Small, down-to-earth team | $85k-$90K + Super

If you love a role where there's plenty of variety, you can take ownership and become that person everyone knows they can rely on, this could be a fantastic opportunity.

Our client is a highly successful, well-established small business based in Carina and they're looking for a great all-rounder to become an important part of their small, down-to-earth team.

This is a role for someone who is organised, switched on and has great attention to detail. You enjoy keeping things moving, making sure things get done properly and following them through from beginning to end. You'll be across everything from orders, quotes and invoicing through to freight, stock, product information and general administration and you're equally happy to jump in and help with something practical when needed.

You'll also play an important role in looking after their customers. You'll get to know the products and understand what they're trying to achieve, making sure they have everything they need, keeping them updated and following up afterwards. It's about noticing the little things, taking initiative and making sure nothing falls through the cracks.

If you enjoy being the go-to person in a small team and are looking for a varied administration and operations role close to home where you can settle in for the long term, this could be exactly what you've been looking for.

  
Your role will include:

• Processing orders, quotes, purchase orders and invoicing
• Coordinating freight logistics and deliveries
• Looking after customer enquiries and providing after-sales support
• Assisting with inventory monitoring and stock counts
• Creating product kits and packages, both within the system and physically when required
• Updating and maintaining product information within MYOB Advanced and website systems
• Managing compliance documentation and certifications and assisting with QA
• Liaising with suppliers and other external stakeholders to coordinate work requirements
• Taking ownership of customer follow-up – checking they have everything they need and ensuring they're happy with their purchase
• Coordinating repair and warranty processes as backup to the team
• Supporting trade shows, including occasional equipment transport, set-up and attendance
• Learning the company's products and equipment so you can confidently understand and assist with customer queries
• Jumping in with stock checks, packing or other warehouse/operational tasks when the team needs an extra pair of hands
• Providing ad hoc support to the Marketing Coordinator and broader team when required

Who will suit this role?

• You are naturally organised with excellent attention to detail
• Likes following things through from beginning to end
• Notices what needs doing rather than waiting to be asked
• Is comfortable juggling administration, customers and logistics
• Is practical and hands-on – you're equally comfortable processing an order or helping with a stock count
• Genuinely enjoys looking after customers and building relationships
• Enjoys working in a small team where everyone helps each other
• Is confident with systems, Word and Excel; MYOB Advanced experience would be helpful but isn't essential
• Wants to learn the products rather than simply process transactions
• Is looking for a stable, long-term role close to home where they can become an important part of the business
• Is happy to obtain a police check

Why this role?

• Brilliantly set-up home office located in Carina – free parking and close to home!
• Variety! A mix of administration, operations and customer interaction
• Supportive and down-to-earth team in a growing business
• A Manager who values your input, initiative and problem-solving abilities
• Secure role in a thriving business with plenty of opportunity to learn and develop
• Immediate start available providing plenty of time for a quality handover

If you're looking for a great all-round administration role close to home where you can take ownership, enjoy plenty of variety and become an important part of a small team, we'd love to hear from you! 
Contact Jacquie Speirs by clicking on the link below.
  
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