Administration and Operations Lead

Who We Are

We are a small, tight-knit, collaborative, and mission-driven mental health team based in Boise, Idaho. Our clinic values connection, creativity, inclusiveness, and flexibility. We know and respect that a great team member is also a whole person, with a life outside of work. We’re looking for a motivated and ambitious individual to join our team as an Administration and Operations Lead at a clinic that is based in advocacy and compassion. If you thrive in chaos, are a master organizer, can roll with the punches, and are quick on your feet; this fast-paced and impactful role would be the perfect fit for you!

What We Offer

• Supportive, no-drama culture: We believe communication, empathy, and kindness make or break a team. We live that.
• Direct support from the owner (not layers of management)
• Laptops, phones, and devices provided.
• Access to professional subscriptions, AI devices and apps that simplify and streamline tasks
• We get it: We know that you might have kids, or home-life challenges, and we support your needs with empathy and flexibility.
• Advocacy starts here- where all team members are part of a caring workplace and collaborate to make a real impact in the lives of many.

Perks & Benefits

• Pay: $20-$24/Hour
• Healthcare subscription
• Work-From-Home days
• Weekly team supportive meetings
• Low bureaucracy, high trust
• Encouragement for team members to share honest opinions and suggestions that are heard, respected, and utilized
• Fully stocked & Complimentary office refreshments
• AI assisted tools

What We’re Looking For

Preferred Experience:

• Experience in administration in mental health or healthcare settings
• Familiarity with HIPAA practices
• Experience in administrative/secretarial roles
• Experience in customer service/sales
• Experience in a fast paced/high demand environment

Required Qualifications:

• High school diploma or equivalent
• Background check clearance
• Valid driver's license and reliable transportation

Why Join Us?

The truth is that we are the most amazing and compassionate hot mess express team that anyone would be proud to call their work family! Our commitment to providing supportive and inclusive therapy, advocacy, and chaos coordination to underserved populations has led us to grow into what we are today. Our office is never boring, full of life, chaos, laughter, and a healthy dose of sarcasm and jokes.

**We are now accepting applications from other Madhatter mental health professionals for admission into our exclusive madhouse. You will surely enjoy your stay!

How to Apply

Apply here or send your resumes and cover letter expressing your interest in admission to [email protected]. We are excited about your admission!

Pay: $20.00 - $24.00 per hour

Expected hours: No less than 40.0 per week

Work Location: In person