Administration & Operations Support

About the role

The Administration & Operations Support role keeps the financial and administrative backbone of the business running accurately and on time. This position is responsible for accounts receivable and payable, core bookkeeping, payroll (wages and superannuation), and producing the weekly reporting that management uses to track performance. The role requires strong attention to detail, sound numeracy, and the ability to manage recurring weekly and monthly deadlines without supervision.

Key responsibilities

• Raise and issue customer invoices accurately and promptly upon job completion
• Monitor the receivables ledger and follow up outstanding invoices in line with payment terms
• Reconcile customer payments and allocate receipts correctly in the accounting system
• Manage disputed or overdue accounts, escalating to management where required
• Process and code supplier invoices and expense claims accurately
• Match invoices to purchase orders and delivery dockets, resolving discrepancies
• Prepare and process supplier payment runs in line with agreed terms
• Maintain day-to-day financial records in the business accounting system
• Process weekly payroll accurately, including timesheets, allowances and deductions
• Prepare and distribute the weekly sales/performance scorecard to management

About you

• Demonstrated experience in bookkeeping, accounts receivable/payable, or payroll
• Working knowledge of payroll, superannuation and BAS obligations
• Proficiency with accounting/bookkeeping software (e.g. Xero, MYOB, or similar)
• Strong attention to detail and accuracy under recurring deadlines
• Good written and verbal communication skills
• Ability to work independently and manage competing weekly priorities
• Trade/construction industry administration experience is highly regarded

About us

Steins Plumbing Solutions is a family-owned and operated plumbing and drainage business proudly serving our local community. We've built our reputation on honest, reliable work and looking after our customers like they're part of the family — and that same attitude carries through to how we treat our team. We're a close-knit crew who support each other, work hard, and genuinely enjoy coming to work each day. As we continue to grow, we're looking for someone who wants more than just a job — someone who wants to be part of a business that feels like home.

Benefits

• Family-owned business with a genuine, supportive team culture
• Stable, full-time role with a well-established and growing local business
• Friendly office environment — you're treated as part of the family, not just a number
• Opportunity to grow with the business as it expands