Administration & Rostering Officer

About the role

As our Administration & Rostering Officer, you will play a vital role in ensuring the smooth day-to-day operation of our services through effective workforce coordination, rostering and administrative support. You will be responsible for coordinating and maintaining staff rosters across multiple sites, ensuring appropriate staffing levels and continuity of participant support within a 24/7 service delivery environment. This role requires someone who can think on their feet, manage competing priorities and respond confidently to changing operational needs.

Key responsibilities

• Coordinate and manage daily staffing allocations, ensuring all shifts are appropriately covered.
• Develop, maintain and publish fortnightly staff rosters across multiple SIL sites.
• Manage shift variations, staff availability, leave requests, cancellations and permanent roster changes.
• Maintain accurate staff records, rosters and workforce information using Visual Care and other relevant systems.
• Support rostering compliance with the SCHADS Award, organisational policies and relevant employment requirements.
• Coordinate mandatory staff training and ensure appropriate scheduling of staff attendance.
• Maintain and update casual, part-time and full-time employee rosters.
• Communicate effectively with support workers, management and other relevant stakeholders regarding rostering matters.
• Assist in developing and improving rostering procedures and administrative processes.
• Provide general administrative support, including maintaining databases, documentation and staff records.

About you

• Minimum one year's experience in rostering, including experience managing a 24/7 workforce.
• Previous experience working within the NDIS/disability support sector.
• Strong administration, organisational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and work effectively under pressure.
• Strong attention to detail and accuracy in maintaining rosters and employee records.
• Proficiency in Microsoft Office, including Excel, Word and Outlook.
• A proactive, solutions-focused approach and willingness to take ownership of responsibilities.
• Ability to work both independently and collaboratively within a team.
• Professionalism, reliability and a commitment to confidentiality.

About us

aspiring futures SA is a boutique registered NDIS Supported Independent Living (SIL) provider dedicated to delivering exceptional, personalised support to people living with disability, including individuals with complex support needs. We pride ourselves on fostering a supportive, collaborative and learning-focused workplace where every team member is valued and encouraged to grow.

Benefits

• Be part of a supportive and collaborative team.
• Work closely with approachable and engaged organisational leadership.
• Make a meaningful contribution to the lives of people living with disability.
• Join a growing organisation that values initiative, accountability and continuous improvement.
• Enjoy opportunities for professional development and career growth.

If you believe you are suitable for this role, we would love to meet with you!

To Apply: Apply through seek.com.au OR please submit your application with your current resume and covering letter through the organisational email: [email protected].