Administration and Sales Role

About us

Mokett Pty Ltd is a small Boutique Carpet Shop, committed to delivering exceptional service and support to our clients. We pride ourselves on creating a collaborative workplace where team members can thrive and develop their careers. Our company values innovation, reliability and customer satisfaction, and we're looking for individuals who share these values and are eager to contribute to our success.

About the role

We are seeking a talented individual to join our team in a casual Administration and Sales Role based in Brookvale, NSW. This position plays a vital role in supporting our sales operations and administrative functions, ensuring smooth day-to-day business processes and contributing to our overall growth objectives.

This is a permanent casual position, offering 5 days a week between the beneficial hours of 9:30am to 2:00pm.

We pride ourselves on maintaining high standards and delivering a personal and seamless experience for our clients. You will be instrumental in bridging communications between our suppliers and clients, whilst maintaining efficient administrative processes.

Key responsibilities

• Providing comprehensive administrative support to the sales team, including scheduling, correspondence and documentation management

• Processing client enquiries and maintaining detailed records of interactions and transactions

• Preparing sales proposals, quotations and other client-facing documentation

• Supporting the coordination of showroom appointments

• Maintaining and updating client details to ensure accurate, current information

• Assisting with data entry, filing and organisation of business records

• Providing administrative support in the office

• Managing incoming calls and emails, directing enquiries to appropriate team members

• Liaising with clients to confirm details, gather information and resolve queries

• Supporting invoicing, order processing and other transactional administrative tasks

• Coordinating deliveries and ensure timely product availability

• Maintaining a clean and organised office space and work environment

What we're looking for

• Proven experience in administration or client support roles, preferably within a sales or customer-facing environment

• Excellent organisational and time management skills with the ability to juggle multiple tasks and priorities

• Strong written and verbal communication skills, with attention to detail

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Customer service excellence with a professional and friendly demeanor

• Ability to work independently and as part of a team

• Reliability and commitment

• Problem-solving mindset with a proactive approach to identifying and resolving issues

• Experience in sales administration or order processing is highly desirable

What we offer

We offer a casual permanent working arrangement that provides flexibility whilst you contribute to our team's success. You will have the opportunity to develop your skills in a supportive environment and gain valuable experience in administration and sales operations. Working at Mokett Pty Ltd means being part of a team that values your contributions and supports your professional growth. We maintain a collaborative workplace culture where your ideas are heard and your efforts are recognised. We are committed to creating a positive work environment that promotes both professional development and work-life balance.

Apply now

If you are a detail-oriented professional with strong administrative and customer service skills, we would love to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any other supporting documentation to join the Mokett Pty Ltd team.