Administration & Scheduling Coordinator

Administration & Scheduling Coordinator | Solar & Electrical

Steadfast Solar | PowerHub SA | Fidens

Regency Park, SA

Full-Time | Monday to Friday | 9:00am – 5:30pm

About Us

Steadfast Solar, PowerHub SA and Fidens are three growing South Australian businesses operating from our brand-new shared headquarters in Regency Park.

As our businesses continue to expand, we’re looking for a highly organised senior Administration Coordinator and Scheduler who enjoys variety, thrives in a fast-paced environment and takes pride in keeping things running smoothly behind the scenes.

This is not a role where you’ll be doing the same thing every day.

You’ll be supporting multiple departments, assisting customers, helping coordinate administration tasks and acting as one of the friendly faces welcoming visitors to our office.

If you’re someone who enjoys staying busy, solving problems, learning new systems and taking ownership of your work, we’d love to hear from you.

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About The Role

This is a full-time office-based role working Monday to Friday from our Regency Park headquarters.

You will provide administration support across several departments while also assisting with front-of-house reception duties.

Approximately two days per week, you will work as a co-host of our central reception area, supporting all three businesses operating from the office.

The remaining time will involve a variety of administration, scheduling, customer service and office support responsibilities.

No two days will be exactly the same.

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Key Responsibilities

Reception & Front of House

* Greeting customers, suppliers and visitors

* Answering and directing incoming phone calls

* Managing incoming and outgoing mail and deliveries

* Maintaining a professional and welcoming reception area

* Supporting the shared reception function across multiple businesses

Administration & Customer Service

* Responding to customer enquiries by phone and email

* Assisting customers with installation and scheduling queries

* Following up customers for outstanding information

* Updating job information and customer records within our CRM

* Processing customer and installation paperwork

* Maintaining accurate job records and documentation

* Providing general administration support to the solar and electrical teams

* Ensuring information is accurately recorded and communicated

Scheduling Coordination

* Communicating with customers to arrange suitable solar, battery and electrical installations

* Coordinating schedules with electricians and installation teams

* Managing the installation calendar and upcoming jobs

* Rescheduling jobs when required and keeping customers and electricians informed

* Monitoring upcoming installations and identifying issues before they affect the schedule

* Ensuring required documentation and approvals are in place prior to installation

* Coordinating with the team to ensure appropriate stock and equipment are available before each job

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What We’re Looking For

We are looking for someone who is organised, confident, dependable and professional.

The successful candidate will ideally:

* Have previous administration, scheduling or coordination experience

* Be confident communicating with customers, electricians and tradespeople

* Be highly organised and able to manage competing priorities

* Have excellent attention to detail

* Be comfortable working in a fast paced environment where schedules can change

* Take ownership and follow tasks through to completion

* Be able to work independently and use good judgement

* Be confident learning new systems and processes

* Communicate professionally and clearly

* Be reliable, accountable and have a strong work ethic

* Respect and align with our Christian faith and organisational values

Previous experience within solar, electrical, construction, trades or field services would be highly regarded.

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Why Join Us?

* Full time, Monday to Friday position

* No weekend work

* Brand new Regency Park headquarters

* On site parking

* Join growing South Australian solar and electrical businesses

* Genuine responsibility and ownership of the installation schedule

* Opportunity to develop within the solar and renewable energy industry

* Career growth as the businesses continue to expand

* Christian, values driven workplace

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Salary

Competitive salary package based on experience.

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How To Apply

If you’re looking for a long-term opportunity where you can become an important part of a growing team and enjoy a role with variety, responsibility and career progression, we’d love to hear from you.

Apply now with your resume and a short cover letter explaining why you’d be a great fit for the role.